FAQs
Your commonly asked questions answered. If you still have questions, don’t hesitate to contact us.
WHERE IS SURF MAROC?
Surf Maroc is located in the Agadir region of southern Morocco. Taghazout is a unique gem on Morocco’s Atlantic coast. Conveniently located 40 minutes from Agadir international airport it’s a short hop (2-4 hrs) from most central European cities. It’s the closest place for any European surfer to get year round warm water, perfect waves and a unique cultural experience.
Do I need a visa for Morocco?
EU and US passport holders do not require a visa to enter Morocco for tourist purposes. Your passport must be valid for the duration of your stay. If you hold a passport from outside the European Union or the United States, we strongly recommend that you check with your nearest Moroccan Embassy
CAN I BRING MY CHILDREN?
Villa Mandala, our yoga retreat centre, is an adult-only location (15+).
Taghazout Villa and Amouage welcome family all year round. As a surf holiday provider, please be aware that we prioritise guests who want to join the surf and book the surf package.
We teach kids surfing from 8 years old (private lessons) and take them on full-day coaching from 12 years old (with an adult joining). From 15 years old, they can join any of our surf groups on their own.
During the festive season (Christmas and New Year weeks) we accept reservations on surf package only.
Our locations are all very special and welcome all types of guests: solo travellers, couples, groups of friends, and families. Nevertheless, they are not being designed for kids’ safety, and therefore, children are completely under their parents’ responsibility.
Can I use my phone there? And is their internet at Surf Maroc?
Nearly all networks work in Morocco and coverage is good. Contact your network for data roaming and call charges.
There is fibre optic in all our locations.
Is the standard of service the same at all Surf Maroc locations?
At all of our locations, the services are run at the same high standard with the same friendly hospitable staff, new vehicles, and state-of-the-art surfing equipment.
What’s the surf and weather like? Whats the best time of year to visit Taghazout?
Morocco is an all-year-round destination for great surf and great weather. That’s why Surf Maroc is open all year!
The summer months (May– September) see small to medium swells with surf mostly on the beaches and reefs on the more exposed northwest coast. This is a great time for anyone looking for fun. There are some bigger days during this time for those looking for something more challenging.
During the winter months the waves, that have made Morocco famous come to life. There is a huge variety of surf in this area of Morocco. There are not many places like it in the world. The region has something for everyone, from ideal beginner waves to challenging reef ledges.
Intermediates and those new to the sport should not be put off or worried. Due to the nature of the coastline, there is almost always somewhere sheltered and manageable, and those looking for something challenging won’t be disappointed.
Morocco is blessed with well over 300 days of sunshine a year. Between the months of November to February, there is a small chance of rain, although statistically, it is unlikely.
What kind of food can I expect?
Our food is fantastic! The food served in all our venues is amazing, homemade with fresh and seasonal products, and we cater to all diets!
Our chefs will prepare a mixture of Moroccan and international dishes every day.
Breakfast is included in all our locations. All packages, apart from Room & Breakfast, include a packed lunch and communal dinner.
Don’t forget to check out Amouage Bar + Kitchen.
Can you cater for special diets?
We understand that some people have special requirements. Let us know in advance, and we’ll do our best to make sure we have exactly what you need.
All guests should be aware that not all ‘specialised food alternatives’ are available.
Can I go to Amouage if I am staying at Taghazout Villa?
The Amouage Bar & Kitchen is open to the public from 1pm to 9:30pm.
And since you are part of the Surf Maroc family, you get a preferential price on the Day pass if you want to treat yourself to a chill day by the pool (200 dhs instead of 400 dhs) and at the A Spa (menu available on site)
Day pass availability is set daily by management depending on hotel occupancy – it is not always available.
what voltage plugs are used in Morocco?
Morocco is on 220 volts with two-pin round plugs.
Can you drink tap water in Taghazout?
We recommend you do not drink tap water at all in Morocco, even in hotels, as it contains much higher levels of minerals than the water in Europe.
We provide free-of-charge, safe filtered water at all our locations. We recommend that you bring your reusable water bottle to refill on-site.
We do sell glass-bottled water for 30 dhs at our locations to help eliminate plastic bottles.
Can you provide Agadir airport transfers?
Yes! We provide free Agadir group transfers for surf package stays over 7 nights. We collect groups of up to 8 in each vehicle. On occasions, it may be necessary to wait for flights to land at similar times (up to 30 mins).
Please note that free transfers are only available from Agadir airport (if staying with us for 7 or more days on a surf package).
If you would like to be collected from a different location, including Agadir hotels, please make sure you book this through the Customer Portal.
Are there many solo travelers at Surf Maroc?
We get a lot of people who visit Surf Maroc on their own and have a brilliant time – bookings for solo travellers and groups is roughly a 50-50 split. The set up at all our locations and within our surf packages, allows for such a truly social atmosphere that you’ll be making new friends in no time.
Can I join the surf groups if I only book room + breakfast?
If you haven’t pre-booked one of our surf packages, and are staying on Room + Breakfast, but you’d like to go surfing: please let your host know by 1 pm the day before.
We will do our best to accommodate you. Please note that we can’t guarantee there will be space in any of our vans and you will be charged the local rate for those services.
What are your cancellation policies?
If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing. Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it.
Should one or more members of a party cancel, it may increase the per-person holiday price of those still traveling and you will be liable to pay this increase.
Since we incur costs in canceling your arrangements, you will have to pay the cancellation charges as follows:
More than 6 weeks: Deposit only
4 – 6 weeks before arrival: 50% of holiday cost
2 – 4 weeks before arrival: 75% of holiday cost
Less than 2 weeks before arrival: 100% of holiday cost
How do I get to Surf Maroc?
Morocco is served by direct flights from the UK and other major European airports, with flight times to Agadir between 2-4 hours.
Guests traveling from the US, Australia, or North Europe can connect either in Casablanca or at a European airport as there are no direct flights to Agadir.
From Agadir airport, it’s a 45-minute drive southeast along the coast road.
Road transfers from Marrakech can be easily arranged and the new motorway has dramatically cut the journey times down to 3 hours and cost approx £100 for 3 people. Surf Maroc does not provide these transfers but can book one for you. Payments for the transfer are made directly to your driver.
Skyscanner – a great site to see who flies where internationally.
Can I hire one of Surf Marocs locations exclusively?
Absolutely! Whether it’s a birthday, anniversary, group trip, or if you would like to run your own weeks here with us. We can tailor-make a package for you.
We provide all the accommodation, surfing, logistics, catering and concierge services allowing you to hang out and enjoy the sun, surf, and culture with your guests.
Can I hire one of Surf Marocs locations exclusively?
Absolutely! Whether it’s a birthday, anniversary, group trip, or if you would like to run your own weeks here with us. We can tailor-make a package for you.
We provide all the accommodation, surfing, logistics, catering and concierge services allowing you to hang out and enjoy the sun, surf, and culture with your guests.
Can I spend Christmas and New Years at Surf Maroc?
Absolutely! Spend Christmas or New Year on the beach in the sun and surf some great waves.
Every year, we organise a memorable New Year’s Eve party at Amouage, to which all our guests are invited!
What is the currency? And where can I get it?
The Moroccan currency is the Dirham. Exchange rates at the last time of checking were around 12 dhs to £1 / 12 dhs to 1.14€ / 8 dhs to $1.34.
Dirhams can only be obtained within Morocco. There are exchange facilities and ATMs in the airport and Taghazout. There are also plenty of ATMs in Agadir. Many ATMs in Morocco do not accept Maestro and can be unreliable, if you have a VISA card we recommend you bring it.
We accept Visa and Mastercard in all Surf Maroc locations.
What board should I bring? And do you rent equipment?
With such a large range and choice of waves, you may want to bring a whole quiver of boards.
To generalise, the majority of waves are right-hand point breaks from soft, slow, rolling spots to heavy, fast barrelling spots. Bring equipment to suit your ability and what you want to surf. If you don’t want to go big, your everyday board will suffice, there’s nearly always somewhere sheltered. If you do want to charge the big stuff, bring something suitable for mid-winter waves that can get up to 15ft.
At the Surf Maroc Shop, you will be able to hire standard and premium boards – check our selection here.
WHAT KIND OF CLOTHING WILL I NEED?
Morocco is a liberal Muslim country, and men and women are welcome to wear shorts and T-shirts. Swimming costumes and bikinis are normal on the beach but it is advisable to cover up your arms and legs a bit when walking around town. Shorts, tees and flip-flops are the norm. Trousers and jumpers are sometimes needed particularly in mid-winter when the evenings can be chilly, so warm clothes are a good idea during that period.
What amenities are there in Taghazout?
There is an abundance of restaurants and cafes in Taghazout. The are plenty of grocery shops selling fruits, vegetables and other essentials. There is a well-stocked pharmacy, surf shops, bakeries, shopping and more.
WHAT KIND OF CLOTHING WILL I NEED?
Morocco is a liberal Muslim country, and men and women are welcome to wear shorts and T-shirts. Swimming costumes and bikinis are normal on the beach but it is advisable to cover up your arms and legs a bit when walking around town. Shorts, tees and flip-flops are the norm. Trousers and jumpers are sometimes needed particularly in mid-winter when the evenings can be chilly, so warm clothes are a good idea during that period.
Are there surf shops in Taghazout? What can I buy there?
Surf Maroc shop offers a wide selection of surfboards, wetsuits, sun protection, clothing, and a fair bit of hardware: leashes, wax, deck grips etc
DO YOU SUPPLY TOWELS?
Yes! Both beach towels and bath towels are provided.
Can you buy alcohol in Taghazout?
Alcoholic drinks can be legally served and sold throughout the country. Morocco even produces its own range of wines and beers.
Amouage Bar & Kitchen is open daily from 1pm – 9pm, we offer a great selection of beers, wine and cocktails!
What is there to do in the evenings?
We host communal dinners in all our locations. It’s the occasion for everyone to meet around the dinner table and dine on the terraces overlooking the surf while enjoying a drink under the stars.
The Amouage Bar & Kitchen is open to the public until 9pm, you can treat yourself to an à la carte dinner and enjoy some of the chef’s speciality dish.
You can also go and have a mint tea in the village and check out the scene in this bustling little fishing village or we can arrange taxis for those who fancy checking out Agadir’s nightlife!
Do not miss out on the epic Surf Maroc Events – Monday Night is a Moroccan Feast & Thursdays are our BBQ & DJ.
Medical information
No vaccinations are required for visitors to Morocco – and anti-malarial precautions are not necessary.
We have first aid equipment along with staff trained in administering first aid.
In the case of an emergency, there are hospitals and clinics in Agadir. Medical charges will apply according to the treatment received so make sure you have travel insurance before you arrive.
There is a well-stocked pharmacy in Taghazout which is open every day.
Morocco is a developing country that offers different foods, water, bacteria and climate that you may not be used to. By taking some sensible precautions, you can help reduce the risk of getting an upset stomach, which often occurs when travelling to rural areas in developing countries. Some guests have found that taking probiotics before travelling has helped to prevent gastro-related illness.
If you are pregnant, have any conditions or illness, or are generally concerned, we recommend you get in touch with your GP or travel clinic for advice before you travel.
Please note our advice is not intended to be a substitute for professional medical advice, diagnosis, or treatment, and does not constitute medical or other professional advice.
Can I get credit or a refund if I don’t use some of the services booked?
We do not offer credit or refund toward pre-booked services or services part of a package but on request, we can provide you with all necessary documents you may need to claim it to your travel insurance.
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